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Key Capabilities:

Head Counting:

  • Line-crossing counter with entry/exit detection using single counting line
  • Cross-product direction analysis automatically determines in or out
  • Anti-jitter logic with configurable cooldown frames, minimum displacement and deadzone
  • Per-event snapshot capture — automatic cropped snapshot of each detected person
  • Deduplication by distance and frame window prevents double-counting
  • Configurable confirm frames for entry and exit events separately

Edge AI Inference:

  • Hardware-accelerated inference on edge AI hardware at 12+ frames per second
  • Dedicated head detection model optimised for accuracy in crowded scenes
  • Detects heads reliably under partial occlusion, varied lighting and different viewing angles
  • Head-specific model — purpose-built for bus passenger counting scenarios
  • Optimised for edge AI hardware acceleration
  • 95%+ detection accuracy in real-world conditions

Multi-Head Tracking:

  • Advanced tracking algorithm maintains unique identity per detected head across frames
  • Handles occlusions, overlapping paths and re-identification seamlessly
  • Smooth trajectory prediction across frames
  • Configurable tracking thresholds for matching and lost track buffer
  • Centroid-based maximum distance for accurate person-to-track assignment
  • Minimum track frames setting to filter out noise detections

Live Dashboard & Analytics:

  • Real-time video feed with head bounding boxes, person IDs and counting line overlay
  • Live counters for In, Out and Total updated instantly via WebSocket
  • Interactive charts — in vs out counts, hourly activity distribution
  • Recent event panel with snapshot previews and direction indicators
  • FPS, uptime and system status indicators always visible
  • Accessible from any device on the network via web browser

Reports & Documentation:

  • PDF reports with summary statistics, event breakdowns and formatted tables
  • Word (.docx) reports for editable deliverables and team annotations
  • CSV export for further analysis in Excel, Power BI or custom tools
  • Custom date range selection for any reporting period
  • Built-in user manual with screenshots, exportable as PDF or Word
  • On-demand report generation with one-click download

Video Recording & Playback:

  • Record camera feed to disk continuously with configurable settings
  • Browse and playback recordings organised by day and hour
  • Delete individual recordings for storage management
  • Video Center page with date-based navigation
  • RTSP and file source support for IP cameras and testing
  • Continuous recording without impacting detection performance

How It Works:

  1. Capture — Video frames captured from RTSP camera or video file at configured frame rate.
  2. Detect — Hardware-accelerated AI model detects all heads within the Region of Interest.
  3. Track — Tracker assigns and maintains a unique ID for each detected head across consecutive frames.
  4. Count — When a tracked person crosses the counting line, direction analysis determines in or out with anti-jitter protections.
  5. Record & Report — Events stored in database, snapshots saved, video recorded. Generate reports in PDF or Word format.

Feature Details:

Detection & Tracking:

  • Head detection model optimised for edge AI hardware acceleration
  • Multi-object tracker with smooth trajectory prediction
  • Configurable detection confidence threshold and filtering parameters
  • Region of Interest — drag-to-draw ROI rectangle to limit detection area
  • Minimum detection area filtering to ignore distant/small objects
  • Frame skip support for performance vs accuracy trade-off

Platform & Infrastructure:

  • Hardware: compact, fanless edge AI device
  • OS: Linux-based embedded operating system
  • Database: secure relational database for events and configuration
  • Streaming: live video and event streaming over standard web protocols
  • Frontend: responsive web dashboard with interactive analytics charts

Counting Engine:

  • Single counting line with cross-product direction analysis
  • Configurable deadzone, cooldown and deduplication parameters
  • Multi-frame confirmation for reliable entry and exit detection
  • Direction swap support for flexible camera installation
  • Minimum confirm distance and track frame thresholds for noise filtering
  • Optional image preprocessing for challenging lighting conditions

Licensing & Security:

  • Cryptographically signed license files bound to device hardware ID
  • Unique device fingerprint prevents unauthorised license copying
  • Per-feature gating — individual modules licensed independently
  • License status with colour-coded expiry warnings
  • Role-based access — Admin (full control) and User (view + reports only)
  • Session-based authentication with comprehensive REST API

Configuration & Customization:

  • Video Sources — Add, edit, and switch between multiple RTSP cameras or video files.
  • Detection Tuning — Adjust confidence threshold and frame skip to balance accuracy vs performance.
  • Region of Interest — Drag-to-draw ROI rectangle to limit detection to a specific area.
  • Counting Line — Position the counting line by dragging on live preview. Direction of crossing determines in or out.
  • Overlay Controls — Toggle overlay items: in/out counts, FPS, bounding boxes, person IDs, counting line, ROI rectangle.
  • Event Snapshots — Automatically capture and store cropped snapshot images of each detected person.

Deployment & Licensing:

Installation & Setup:

  • Automated setup installs all dependencies and configures the system
  • Provisions the runtime environment automatically
  • Installs as a managed service for auto-start on boot
  • Pre-configured edge AI runtime environment ready out of the box
  • Supports RTSP IP cameras and video files for testing
  • Full setup from unboxing to first detection in under an hour

Web Interface (16 Pages):

  • Dashboard with live video feed, counters, FPS and event timeline
  • Camera configuration with ROI drawing directly on live canvas preview
  • Configuration for detection thresholds, counting line position and overlay toggles
  • Session management for bus/route tracking
  • Employee management, accounts and role-based access control
  • Reports, recordings, logs, network config, system info, license and user manual

What You Need / What We Provide:

  • Hardware: compact edge AI device
  • Camera: RTSP-compatible IP camera or video file for testing
  • Network: local Ethernet or Wi-Fi connection
  • Browser: any modern web browser (Chrome, Firefox, Edge, Safari)
  • We provide: pre-configured edge device, pre-installed CrowdSense-AI software, installation assistance, ROI setup, operator training and software updates during license period

API & Integration:

  • Full REST API covering authentication, head counting, video sources, reports, recordings, charts and system management
  • WebSocket for real-time event notifications and live video frames
  • Comprehensive API endpoints for full programmatic control
  • Secure session authentication with encrypted credentials
  • MJPEG video feed endpoint for embedding in external monitoring tools
  • Health endpoints for external system polling and integration

Product Walkthrough: